These conditions regulate the online purchase and use of WeggPress®, The managed WordPress hosting service, and apply to anyone who activates the service from the site.
WeggPress® It is a service provided by 14spm S.r.l., C.F. and P.IVA 03551621208, with registered office at Via A. Fioravanti 27, 40129 Bologna (BO), which operates under the Wegg Agency brand.® and WeggPress®. In the following, the Supplier.
These conditions govern the online purchase of the service and its use by the Customer. They are attached to the contract, completed with the Customer’s details, which the latter receives by email at the time of activation. In the event of a conflict, the contract signed prevails.
The service is aimed at individuals who operate in the exercise of their business, art, or profession. The conditions and procedures for exercising the right of withdrawal are described on the dedicated page. Right of withdrawal.
| Term | Meaning |
| Supplier | 14spm S.r.l., brands Wegg Agency® and WeggPress® |
| Customer | The person who purchases the service and whose data appear in the contract |
| Service | The management of the WordPress site on the BASIC level, on the Wegg Agency shared server® |
| Period | The duration of the chosen plan: twelve months or six months |
| Deadline | The last day of the current Period, calculated from the date of the first payment |
| Automatic renewal | The tacit renewal of the Period at the expiration date, with charge to the authorized payment method |
WeggPress® It maintains an existing WordPress site: the Provider migrates it to their infrastructure and then takes care of it from that point onwards.
They are included in the canon:
The following remain excluded and are listed separately:
The fee for extra interventions is € 55.00 + VAT per hour from Monday to Friday, 9:00–18:00. Outside that time, subject to availability of the Provider, the fee is € 71.50 + VAT per hour. Upon request, the Provider provides an estimate before performing the intervention.
Activation takes place entirely online, through the form on the website. The contract is considered concluded at the moment when the payment for the first period is completed.
Site backup
In point 4 the form asks if the customer already has a backup of the website and the database.
The uploaded files end up in a reserved area of the Provider’s server, not accessible from the web.
The states of practice
| State | What does it mean |
| Waiting for payment | The request has been registered but the payment has not yet been completed successfully. |
| Paid, data to be completed | Payment has arrived; the technical data for the site are missing |
| Received | The request is complete and is queued |
| In process | The team is preparing the environment |
| In transition | Migration is ongoing |
| Transfer completed | The site is online on the Wegg Agency infrastructure® |
| Suspended for non-payment | The service is suspended: see section 7 |
| Terminated / not renewed | The report is closed |
The available plans are three. All amounts are expressed net and excluding VAT at 22%; in the form, the Customer sees the VAT amount included.
| Plan | How to pay | Duration and total | Upon expiration |
| Annual, unique solution | € 650.00 + VAT (€ 793.00) in a single payment | 12 months — € 650.00 + VAT | A new annual charge of the same amount |
| Annual payment in 12 installments | € 65.00 + VAT (€ 79.30) per month, for 12 months | 12 months — € 780.00 + VAT | The monthly installments continue at the same amount |
| Semestral | € 75.00 + VAT (€ 91.50) per month, for 6 months | 6 months — € 450.00 + VAT | A new semester with the same conditions |
Payment in twelve installments costs €130.00 + VAT more than the single solution: it is the difference between paying in advance and spreading the amount over twelve months.
The contractual duration and the frequency of the charges are two separate things. Those who choose the twelve installments have an obligation for twelve months, not for one month: the installment is monthly, the expiration date of the period remains twelve months from the first payment.
The Provider may update the prices for periods subsequent to the first one. The update is communicated to the reference email at least 60 days in advance of the expiration date, that is, in time for the Customer to cancel before the renewal takes effect. The prices for the current period never change.
Payments are handled by Mollie. The Provider does not see or store the card details: it only receives the transaction result and an identifier from Mollie.
With the first payment, the Customer authorizes a recurring payment mandate. Subsequent charges, whether monthly installments or renewal, are made using that payment method without the need for a new confirmation. The Customer agrees to keep the payment method valid and sufficient for the entire duration of the subscribed period.
The invoice is issued according to the data entered in the form and is delivered via the Interchange System to the specified PEC or unique code. Changes to the billing data must be communicated in writing to the Supplier’s reference email address.
Automatic renewal
Upon expiration, the service renews tacitly for an equal duration, unless cancelled within the terms of section 6.
Sixty days before the expiration date, the Provider sends a reminder to the reference email: it contains the expiration date, the amount of the renewal and the deadline within which it is possible to cancel. The same notice is also sent when automatic renewal has been disabled, to indicate that the service will end.
Automatic renewal can be turned off at any time by submitting a written request. Deactivation does not interrupt the charges already due for the current period: those who chose the twelve installments continue to pay them until the end of the twelve months. It only interrupts the renewal at the expiration date.
Here we are talking about two different things, which it is advisable not to confuse: Termination, with which the automatic renewal is prevented at the expiration date, and right of withdrawal, with which the contract is dissolved outside that mechanism.
Termination: how to avoid renewal
The cancellation must be communicated in writing via e-mail to the address [email protected], or by registered letter A/R. It takes effect from the moment the recipient receives it, not from the date of sending, and an ordinary email is not sufficient to trigger the deadline.
The notice period is 60 days compared to the expiration of the current period. Without that notice, the contract is renewed for an additional period of equal duration. The reminder that the Supplier sends 60 days in advance serves precisely to signal that the term is about to expire.
In the contract signed, the same right is regulated in Article 6 under the name of withdrawal: this is what is described here.
If the cancellation arrives late
| When it arrives | What it entails |
| At least 60 days before the expiration date | The service ends at the expiration date; no further charges |
| Less than 60 days before the expiration date, but before renewal | The service is not provided for the subsequent period, but a penalty equal to 30% of the value of the subsequent period is due. |
| After the renewal has already taken place | The entire amount for the current period is due, to cover the costs already prepaid by the Supplier |
The Supplier's right to compensation for the greater damage remains unaffected.
Right of withdrawal
The right of withdrawal is different from the cancellation: it concerns the termination of the contract outside the renewal mechanism. The cases in which it applies, the terms and conditions for exercising it are described on the dedicated page. Right of withdrawal.
Change of plan
The Customer can switch to another plan by submitting a written request. The change takes effect at the end of the current period, not immediately: the already paid period is carried over and the new plan starts from there. Therefore, the end date the Customer sees after a plan change may be more distant than twelve months: the period already paid for is added to the duration of the new plan.
At the end of the report
Within 30 days of the service expiration date, or the date of the withdrawal’s effectiveness if earlier, the Customer may request in writing a copy of the materials and content. The Provider is not obligated to deliver data, content, credentials, or domains if no payment has been received at that date.
After the 30 days have passed without a written request, the Provider is no longer required to retain data, backups, configurations, source codes, licenses, and domain names related to the Customer.
As long as the charges are paid in full, there’s nothing to do: the service continues on its own.
When a charge fails — card expired, insufficient funds, mandate revoked — the sequence is this:
The suspension does not extinguish the debt: the amounts due up to that point remain due. The Supplier may also invoke the express termination clause provided for in the contract and immediately interrupt the supply.
Failure to pay for renewal may also result in the failure to renew associated services. An unrenewed domain name becomes available on the market and can be registered by anyone: the Provider is not responsible for its loss.
To reactivate a suspended service, you must pay the due amount and agree with the Provider on its resumption. A closed subscription cannot be reopened: a new one is created, reusing the payment mandate that has already been authorized.
The Customer guarantees that the data entered in the form are true, complete and up-to-date, and promptly communicates any changes to the billing and reference email details. Communications sent to the last known address are considered received.
The Customer remains the owner of the materials it provides — texts, logos, trademarks, images, documents, code — and is responsible for their content. The Customer guarantees that it has the necessary rights to use them and holds the Supplier harmless from any claims by third parties.
The Customer undertakes to:
If the Customer fails to deliver the requested materials or information, the Supplier does not guarantee the complete and timely delivery of the service and remains nevertheless entitled to demand payment thereof. The Supplier may immediately suspend the service, giving notice thereof, in the event of use that puts the infrastructure at risk or exposes the Supplier to liability towards third parties.
The Provider provides the service with the professional diligence required by the industry and undertakes to keep the site accessible and updated. The service is an obligation of means:
The Provider does not guarantee the uninterrupted availability of the website, which also depends on third-party infrastructure.
Do not fall under the responsibility of the Supplier:
The Provider intervenes at its own expense when an update it has performed compromises the functioning of the site. This is a guarantee of the work performed, not a guarantee of commercial results.
The Customer may verify the service and report any discrepancies within 15 working days of the completion notification. After the deadline has passed without written objections, the testing is deemed approved.
Except in cases of intent or gross negligence, the Supplier’s total liability to the Customer may not exceed the amount paid by the Customer for the current contractual period. Liability for indirect damages, lost profits and loss of business opportunities is excluded.
The original content created by the Provider remains the property of the Customer, subject to the full payment of the remuneration. The Customer authorizes the Provider to cite the project and to use the name, logo and brand for portfolio and communication purposes, in accordance with the Customer’s reputation and confidentiality.
If the contract provides for the technical management of the site, the Customer authorizes the inclusion in the footer of the statement «Site created and/or managed by Wegg Agency®, brand of 14spm S.r.l.» with a link to wegg.agency. The statement can be removed upon written request, subject to agreement between the Parties.
The data controller is 14spm S.r.l. The data collected by the form — personal and billing information, contact details, technical information about the site — are processed to execute the contract, fulfill tax obligations, and manage support. The legal basis is the execution of the contract and, for tax obligations, the legal requirement.
The sending of newsletters and commercial communications takes place only with the express consent of the user, which can be revoked at any time without affecting the service.
The payment data are processed directly by Mollie, which acts as the autonomous holder. The Provider does not receive or store the card details.
The backup files uploaded in the form
The files uploaded during activation are stored in a reserved area of the Provider’s server, not accessible from the web, in a folder dedicated to each Customer. They are used exclusively for the migration and are deleted upon completion of the migration or at the request of the Customer.
If the Customer sends the backup via a third-party service such as WeTransfer, the processing carried out by that service is governed by the terms of that service.
The site backups produced by the Provider during the provision of the service are an operational tool, not a repository available to the Customer: their retention ends at the end of the relationship, in accordance with section 6.
Conservation and rights
The data from the request are kept for the time necessary to execute the contract and for the legal deadlines regarding taxes and prescription. The Customer may exercise the rights provided for in Articles 15–22 of Regulation (EU) 2016/679 — access, rectification, cancellation, limitation, portability, objection — by writing to the contact details indicated at the bottom of this page.
The Supplier's website uses a Google anti-spam system (reCAPTCHA) on the activation form: its use involves the processing of certain technical data by Google in accordance with its privacy policy.
The Supplier may modify these conditions to adapt them to regulatory, technical or organizational changes. The modifications are communicated to the reference email at least 60 days in advance and apply from the next contractual period. If the Customer does not intend to accept them, they may cancel within that period without penalties.
The Provider may also modify the technical components of the service — infrastructure, plugins, tools — provided that this does not substantially reduce the agreed performance.
All relevant communications for the purposes of the contract take place via e-mail or postal mail, to the addresses indicated by the parties.
The contract is governed by Italian law. For any dispute, the exclusive jurisdiction lies with the Court of Bologna.
Clauses to be approved specifically
Pursuant to and for the purposes of Article 1341, paragraph 2, of the Civil Code, the Customer specifically approves the clauses relating to: the consideration and method of payment; duration, tacit renewal and withdrawal; express resolution clause; limitation of liability and intellectual property; and competent jurisdiction.
The approval is collected with the signature of the contract that the Customer receives by email at the end of the activation. The publication of these conditions on this page does not replace that signature.
If a clause proves invalid or ineffective, the remaining clauses remain valid and the clause is replaced with a clause of equivalent content in accordance with the law.
The questions that come up most often, with a brief answer. The following information is intended to help you find your way: in case of doubt, the contract and the previous sections apply.
Contacts
14spm S.r.l. — Wegg Agency brands® and WeggPress®
Via A. Fioravanti 27, 40129 Bologna (BO)
C.F. and VAT number 03551621208
Email: [email protected]
PEC: [email protected]